Return & Refund Policy

Last updated: [22/01/2025]

At LawzealGlobal, we value our customers and are committed to providing high-quality sofa cover cloths and car seat cover cloths. Please read our return and refund policy carefully.

1. Eligibility for Returns

We accept returns under the following conditions:

• Items must be unused, uncut, unwashed, and in original condition

• Items must be returned in their original packaging

• Return request must be made within 7 days of delivery

⚠️ Fabric that has been cut to size or specially ordered is NOT eligible for return, unless it is defective.

2. Non-Returnable Items

The following items cannot be returned:

• Cut or customized fabrics

• Items damaged after delivery

• Clearance or discounted items (if applicable)

3. Damaged or Incorrect Items

If you receive:

• A damaged item, or

• A wrong product

Please contact us within 48 hours of delivery with:

• Clear photos or video of the item

• Your order details

We will assess the issue and arrange a replacement or refund where applicable.

4. Refunds

• Approved refunds will be processed within 5–10 business days

• Refunds will be made via the original payment method or another agreed method

• Shipping costs are non-refundable, except in cases of our error

5. Return Shipping

• Customers are responsible for return shipping costs, except if the return is due to our mistake

• We recommend using a trackable delivery service

6. Wholesale Orders

Please note:

• Wholesale orders are final

• Returns or refunds for wholesale purchases are only accepted in cases of manufacturing defects or wrong items supplied

7. How to Request a Return

To request a return or refund, contact us via:

• WhatsApp

• Email

• Phone number listed on our website

Provide your:

• Order number

• Reason for return

• Supporting photos/videos (if applicable)

8. Contact Information

LawzealGlobal
Website: www.lawzealglobal.com
Customer Support: +234 (8170419905)
Email: Lawzealglobal@gmail.com